Contact Details

Barr’s Hill School
Radford Road
Radford
Coventry
West Midlands
CV1 4BU

☏ 024 7623 4600

✉️ schooladmin@barrshill.coventry.sch.uk

If you have a direct query about your child, please contact their Hub Director using the relevant link below:

The Bridge Hub Director
Year 8 Hub Director 
Year 9 Hub Director 
Year 10 Hub Director 
Year 11 Hub Director
Post 16 Hub Director 

Useful Information

To request a paper copy of any page on this website, please contact school reception.

schooladmin@barrshill.coventry.sch.uk

If you have a concern/complaint you may register it, either verbally, or in writing. If the member of staff first contacted cannot immediately deal with the matter, they will make a clear note of the date, name, contact address, phone number and brief details of the concern/complaint. This information will be relayed to the Complaints Co-ordinator at the earliest opportunity and a check made later to make sure that action is being taken and that it has been recorded in the school’s log.

An opportunity will be given to discuss your concern/complaint with an appropriate member of staff, who will clarify the nature of the concern/complaint and the outcome required.

The Complaints Co-ordinator will identify the appropriate procedure and either conduct the investigation themselves, or nominate an appropriate colleague to do so. The Co-ordinator will make sure that you are clear about what action or monitoring of the situation has been decided on, only putting this in writing if this seems the best way to make things clear.

Where no satisfactory solution has been found within 10 working days at the latest, the Complaint Co-ordinator will ask if you want a formal complaint to be registered.

Complaints Co-ordinator: Ms A Alonge

You can view our Complaints Policy here